Internal Sales Rep Needed in Cedar Rapids, IA

Call Today!
800-677-5627
LOCATIONS: Cedar Rapids, IA
Hiring Radius: 50 miles
Position Title:  Internal Sales Rep

Position Reports to:  Customer Service Manager

Position Summary:  Under general supervision, coordinates and schedules loads between customers and West Side drivers; maintains load information on computer system; communicates load schedules with Planners and Fleet Managers; and strives to maintain satisfied customers while looking out for the best interest of the company.  

Essential Functions: 

1.               Coordinates and schedules loads between customers and West Side drivers; tenders loads from customers by means of communication; makes delivery appointments on loads when possible; enters tendered load information into computer tracking system; and updates load information as necessary. 

2.               Communicates and coordinates load information to planners and/or Fleet Managers as necessary; informs customers on changes affecting their freight; monitors customer satisfaction comments and actions; and works with Sales Department to insure customers' expectations are being met and/or exceeded. 

3.               Determines and maintains load capacity daily and works with Planners and computer data to monitor booked loads.

4.               Manages load-planning responsibilities when necessary; and relays messages concerning load planning over the computer system when needed.

5.               Performs other related duties as requested.  

Necessary Qualifications:  One year experience in Customer Service area or related field. 

Physical Qualifications:  Sitting, talking on the phone and entering data into computer for extended periods of time.

Text "Drive" to 41411 to apply!
Call Today!
800-677-5627
Full Time
Experience: One year experience in Customer Service area or related field.
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